In the past week, we recieved notice from two of the credit card companies that we have accounts with that they were arbitrarily increasing the APR, and in one case, moving from a fixed to a variable rate structure. I have never missed a payment, and always pay more than the minimum. Below is my response to Chase, a subsidiary of JP Morgan Chase, a company who also happens to be on the list of banks who recieved a bailout:
Chase
Cardmember Service
PO Box 15098
Wilmington, DE 19850-5098
March 16, 2009
To Whom It May Concern:
It is with much distain that I write this letter to inform your company that I am officially refusing to accept the ridiculous new terms outlined in the mailing that I received on March 16th. I find it unconscionable that a company receiving what amounts to welfare from a government bailout plan would decide to turn to its customers and bilk them out of even more money.
My wife and I have been extremely careful and responsible over the years in selecting only loans and credit card accounts with fixed rates and low enough APRs that we can live within our means and make every payment on a monthly basis. When we accepted your initial offer of a credit account, we thought we would be dealing with a company that considered responsibility and careful planning to be desirable traits in not only its customers, but also its executives. Apparently, I was mistaken. As a consumer, I do not have the right to change the terms of our agreement in the middle of our contract, and I think it is unfair and unethical for you to arbitrarily make these changes. If I wanted a credit card with a double digit APR, I would have signed up for one.
I will continue to pay my bills in full and on time, as I have every month since opening my Chase Account, and I will continue to make responsible decisions about my finances. I will not, however, continue to be a customer of Chase. Close my account immediately, and remove my name and contact information from both your mailing lists and your telemarketing database.
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Citibank is going to get a similar letter…actually…they’ll probably get the same one. After all, they send me form letters all the time…
Posted by ahoff
Posted by ahoff
Posted by ahoff